Important Note: It is not possible to switch a call session from the Boostlingo caller to Zoom or Vice/Versa. You cannot book a Zoom interpreter by calling in the Boostlingo Platform.
Once connected to a Zoom conference, you must first disable the Waiting Room and Lock Meeting features. Click the Security option near the bottom and ensure that both settings are correct.
Next select Participants to invite an interpreter to the call.
Select Email then select the email service where the contact list was uploaded. If using a service that is not listed, click Copy Invitation.
Note: Copying only the Invite link is not supported.
Open the email service where the contact list was uploaded, create a new email and paste the invitation within the body.
Note: Ensure the One tap mobile section of the invitation is present. Without this, the interpreter will not be able to join the meeting.
From the recipient list, select the interpreter contact you would like to invite based on their contact language.
Send the email, and an interpreter will join the Zoom session shortly!
Once connected, your interpreter will give a standard greeting and may request data that is required by your organization. Note: the interpreter has joined by the addition of a new participant in the virtual meeting.
To end the virtual meeting, click “End”
Unsure if your set up is correct to make Zoom calls? Click HERE for our Zoom Overview Guide.