Use these instructions to join a scheduled Video or Phone appointment
A scheduled appointment can be initiated up to 7 minutes prior to the scheduled start time.
From a computer
- log in to your profile using Chrome or Firefox
- open the caller and click the Scheduled tab
- click Join and wait for the other party to join
Once both parties have joined the call will begin.
From the mobile app
- open the mobile app - the scheduled call will open automatically if you are within 7 minutes of the scheduled start time
- tap JOIN and wait for the other party to join.
Once both parties have joined the call will begin.