Webex Integration - Add an Interpreter to a Meeting

Austen Brockman
Austen Brockman
  • Updated

Notes:

  • Requires a paid Webex account using the Desktop Version of Webex Meetings (cannot use Mobile App).
  • Only OPI (audio) calls are supported.
  • Users who sign into Boostlingo via Apple or Google do not have access to this feature.
  • Interpreters cannot dial a third party, all third parties should be added by the requestor in Webex directly.

To invite an Interpreter to your Webex meeting-

  1. Start the Webex Meeting.
  2. Click Apps.
  3. Locate and select the InterpretManager app.
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  4. Enter the email you use to access InterpretManager.
  5. Click Next.
  6. Enter the password you use to access InterpretManager.
  7. Click Sign in.
  8. Within the Caller, enter the desired target language and click Call.
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  9. On the next screen, enter the Webex Dial-in Info. Click Meeting Info near the top left, then copy/paste the details and click Begin Call.
    image__2_.png
  10. If the requestor is part of a Pre-Call policy, the questions will appear and can be filled in before clicking Begin Call again  (if no pre-call policy applies, this step will be skipped).
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  11. The system will search for an interpreter, and once one is ready, click Admit to allow them to join the call.
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  12. Once the interpreter is admitted, they will appear as a participant in the meeting.  Dismiss the interpreter by clicking End Call within the Caller (or end the entire Webex meeting).
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