WEB RELEASE VERSION: 2.4.2

Features Included:

Currency Control

• System wide support for international currencies driven from system level settings.

CSV Updates for Account Reporting

• Additional columns added included accurate mileage based off driving routes

Updated Mileage calculations (sourced by Google Maps)

• Accurate mileage calculations for Onsite Appointments

Rollover VRI to OPI

• Ensure all calls reach an interpreter.  If a request for a video call lasts longer than a configurable limit, roll the call over to your audio interpreters.

Appointment Notes 2.0

• Create private notes targeting any role in the system directly from a scheduled appointment.

Language Dialing in IVR

• Dial quickdial Languages by typing characters in their name.  "Ita" will call Italian!

Plus over 20 bug fixes and improvements!