WEB RELEASE VERSION: 2.4

Support

Features included:

•    Scheduled OPI/VRI

Provides the ability to pre-schedule calls for OPI or VRI.  Scheduled calls ensure an interpreter will be available to provide interpretation in iOS, Android, Web or Landline sessions.

•    Audio/Video chat

Chat with your interpreter on the Boostlingo secure network during a live call.  Chats are never saved or cached.

•    Consumer management

Manage your LEP contacts for each account.  Track their specific appointments and see the interpreters they interact with.

•    Acknowledge reports

Create a requirement that interpreters re-confirm their attendance and track this across all appointments through our Reporting Framework. 

•    Cancelation/priority rates

Customize how you charge Accounts based on how they cancel an appointment, or they're requesting for that Appointment.

•    Notifications 2.0

New redesign to Notification management allows set for email, SMS, or Push per notification type.   Find and update your notification quickly and even support custom roles.

•    Hide/Show Account Rates

Show rates to the Accounts you want and hide them from Accounts that don't use those services.

•    Web Notifications

Notifications can now be sent directly to admins in the web. 

•    Missed Call Logs

Stepped away from your machine and miss a call?   Boostlingo now show records of Missed Calls directly in the Web Caller app.

•    Notification center

Miss a notification?   If you turn on Web Notifications they will now stack in the Notification center for review at a later time.

•    Web Video Screen updates

•    Invite Account During Appointment Create

•    View Interpreter Availability Prior to Invite

•    Log updates

•    Pre-authenticated appointment email actions

•    Opt-In Appointment Cancelation service

•    Add Suite/Room Number to Address

•    Quick Dial Updates

Plus over 80 bug fixes and improvements!

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