Levi LaClair

Articles

Recent activity by Levi LaClair

Sort by recent activity

Recent activity Votes

• Zoom (For Clients) - How to add an audio interpreter to a Zoom virtual meeting

    Important Note: It is not possible to switch a call session from the Boostlingo caller to Zoom or Vice/Versa. You cannot book a Zoom interpreter by calling in the Boostlingo Platform. Once connec...

  • Updated January 10, 2024 20:35
  • 1 follower
  • 0 comments
  • 0 votes

• Zoom (For Clients) - How to import the contact list

  Once the contact CSV file has been provided by your LSC admin, we suggest importing the contact list into the email service of your choice to provide better ease of access when selecting an interpr...

  • Updated January 23, 2023 21:38
  • 1 follower
  • 0 comments
  • 0 votes

• Configuring Trainer Roles

  Roles for trainers can be configured in Configuration -> Company -> Roles -> “Add LSC Admin Role”. The new Module that we’ve added to incorporate the Training feature is “Interpreter Training”. It ...

  • Updated April 06, 2022 22:33
  • 1 follower
  • 0 comments
  • 0 votes

• Assigning Trainer Roles and Inviting In-Training Interpreters

  After Training Roles are created, you can assign these roles to Administrators in your system. To invite new Administrators (future trainers) to your account, go to Members > Administrators and cl...

  • Updated January 27, 2023 16:27
  • 1 follower
  • 0 comments
  • 0 votes

• Notifications - Overview and Transport Types

  Getting Started Within the Configuration module, click on the Company tab located on the top toolbar and then select the Communications option from the sub-menu. The Notifications settings page inc...

  • Updated February 10, 2023 20:15
  • 1 follower
  • 0 comments
  • 0 votes

• Setting up Permissions (Interpreter Training)

  Only interpreters and trainers with permissions that match the appointment requirements will be available to add to an appointment.   To set up permissions, go to Interpreter/Trainer viewer -> Perm...

  • Updated January 30, 2023 17:37
  • 1 follower
  • 0 comments
  • 1 vote

• Notifications - Roll-Up and Reminder Options

  Roll-up Options With roll-up messages, Created, Assigned, and Scheduled notifications can arrive as a single summary email when it is convenient rather than receiving individual notification emails...

  • Updated February 10, 2023 20:26
  • 1 follower
  • 0 comments
  • 0 votes

• Creating an Appointment

  Navigate to Appointments>Calendar and click Create New Appointment In the Appointment Type drop-down select Training You’ll see that the Form Policy field will appear with the pre-selected Stand...

  • Updated March 31, 2023 21:23
  • 1 follower
  • 0 comments
  • 0 votes

• Training Appointment Form Customization

  Fields that you see in the standard appointment form can be reordered and new fields can be added to the form if needed. Here is how to do that: Go to Configuration> Company> Customize>Custom Form...

  • Updated January 25, 2023 17:57
  • 1 follower
  • 0 comments
  • 0 votes

• Notifications - Setting Role Recipients

  Within the Boostlingo platform, each user is assigned to a default role based on the user’s account type, such as an LSC administrator or an interpreter. Notifications are sent to specific users wh...

  • Updated April 19, 2023 15:53
  • 1 follower
  • 0 comments
  • 0 votes