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Levi LaClair

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Articles

Recent activity by Levi LaClair

  • Multi-Account Interpreters in Browser

    As an interpreter you are able to associate your account (email address) with more than one Language Service Company (LSC). We recommend using app.boostlingo.com to log in rather than the branded U...

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    • 5 followers
    • 0 comments
    • 3 votes

  • Priority Interpreters and Do Not Call list for On Demand

    Boostlingo allows you to prioritize, call only, and exclude interpreters from On Demand calls at the account level. Additionally, BHub interpreters can be excluded at the system level to prevent th...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Requestor Roles Explained

    Client accounts, also called requestor accounts, have 3 kinds of users: Root Requestor Administrator - the first person invited to a requestor account is automatically the Root Requestor Admin. Eac...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Appointment Conflicts Flyout Explained

    The Appointment Conflicts Flyout is designed to notify appointment creators of existing appointments that might conflict with one they are currently creating.   When Root/LSC Admins, Requestor Admi...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Saved Locations

    If there are locations that you will be using frequently in on-site appointments you have the ability to save those appointments inside of an individual account.    To view and add Saved Locations ...

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    • 1 follower
    • 0 comments
    • 0 votes

  • View Online Interpreters

    As an LSC Administrator, get a quick view of which interpreters are currently online, and which languages you have coverage for. Open/Close the flyout from the hamburger menu in the header of the p...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Appointment Tags - Interpreter Training

    Appointment Tags: Training is not available to all accounts, please speak to your Account Manager for more information.   Appointment tags for the Training Module can be created by configuring a po...

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    • 3 followers
    • 0 comments
    • 2 votes

  • When Appointment Rates are Applied

    When making rate changes it is important to note that rates are not applied retroactively. Any rate changes you make will apply to appointments created after the change and will not apply to appoin...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Notifications By Type (Appointments: Training)

    The following notification types only apply to appointments with Appointment Type = Training *Appointments: Training module is not available to all accounts, please speak to your Account Manager fo...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Zoom (For Clients) - Common Issues

    The following are common issues that may be incurred when connecting with an interpreter via a Zoom virtual meeting.   The interpreter cannot hear me: Ensure that your audio settings are correct wi...

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    • 2 followers
    • 0 comments
    • 2 votes