Levi LaClair
Articles
Recent activity by Levi LaClair
-
Saved Locations
If there are locations that you will be using frequently in on-site appointments you have the ability to save those appointments inside of an individual account. To view and add Saved Locations ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
View Online Interpreters
As an LSC Administrator, get a quick view of which interpreters are currently online, and which languages you have coverage for. Open/Close the flyout from the hamburger menu in the header of the p...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Appointment Tags - Interpreter Training
Appointment Tags: Training is not available to all accounts, please speak to your Account Manager for more information. Appointment tags for the Training Module can be created by configuring a po...
- Updated
- 3 followers
- 0 comments
- 2 votes
-
When Appointment Rates are Applied
When making rate changes it is important to note that rates are not applied retroactively. Any rate changes you make will apply to appointments created after the change and will not apply to appoin...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Notifications By Type (Appointments: Training)
The following notification types only apply to appointments with Appointment Type = Training *Appointments: Training module is not available to all accounts, please speak to your Account Manager fo...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Zoom (For Clients) - Common Issues
The following are common issues that may be incurred when connecting with an interpreter via a Zoom virtual meeting. The interpreter cannot hear me: Ensure that your audio settings are correct wi...
- Updated
- 2 followers
- 0 comments
- 2 votes
-
Zoom (For Clients) - How to add an audio interpreter to a Zoom virtual meeting
Important Note: It is not possible to switch a call session from the Boostlingo caller to Zoom or Vice/Versa. You cannot book a Zoom interpreter by calling in the Boostlingo Platform. Once connec...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Zoom (For Clients) - How to import the contact list
Once the contact CSV file has been provided by your LSC admin, we suggest importing the contact list into the email service of your choice to provide better ease of access when selecting an interpr...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Configuring Trainer Roles
Roles for trainers can be configured in Configuration -> Company -> Roles -> “Add LSC Admin Role”. The new Module that we’ve added to incorporate the Training feature is “Interpreter Training”. It ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Assigning Trainer Roles and Inviting In-Training Interpreters
After Training Roles are created, you can assign these roles to Administrators in your system. To invite new Administrators (future trainers) to your account, go to Members > Administrators and cl...
- Updated
- 1 follower
- 0 comments
- 0 votes