Brynn Reilly

Configure Webhook Policy

To utilize webhooks, first configure a Webhook Policy, then add the policy to the accounts. FAQs Webhooks for Appointments are supported Supported appointment activities are created, interpreter ...

• Updated July 05, 2024 21:14
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Reports Overview

As an LSC Administrator, create reports to evaluate trends in system usage by customer,  time period, or interpreter. Create a Report To access reports, navigate to Insights > Reports tab.  Click a...

• Updated December 15, 2023 21:33
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Update Login Information: Email or Password

Your login credentials can be updated when logged into your account. To do so, navigate to Configuration > My Profile > Change Email / Change Password To Update Email: Enter the new E-mail address,...

• Updated February 03, 2023 16:10
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Appointment Tags

Appointment tags can be created by LSC Administrators by configuring a policy.  Each policy consists of a group of tags that can be used on appointments, an account must be added to the policy as a...

• Updated November 02, 2022 16:42
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First time using an Interpreter?

• Updated July 20, 2022 21:08
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Rating a Call

Once a call has ended, the call rating card will appear at the bottom of the app. You can give the Interpreter a standard rating and call quality rating by selecting a star amount from 1 (lowest) t...

• Updated July 21, 2021 19:59
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