Brynn Reilly

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• WEB RELEASE VERSION: 7.4

  Athena + IVR IntegrationOrganizations using Boostlingo IVR and Athena can now leverage an integrated experience.  Please contact your account manager to learn more! Requestor Emails in CSV ExportLS...

  • Edited December 05, 2024 22:31
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 7.2

  Requestor Admin Access to Call RecordingsRequestor Admins can now listen and download on-demand call recordings from the platform directly. Additionally, requestors can view pre-call and other deta...

  • Edited October 30, 2024 22:04
  • 1 follower
  • 0 comments
  • -1 votes

• WEB RELEASE VERSION: 7.1.3

  Improved Speech Recognition Accuracy: IVR 'Speak your language' prompt We are excited to announce enhancements to the speech recognition accuracy for the IVR prompt to 'speak your language.'  This ...

  • August 16, 2024 15:43
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 7.1

  Addition to Microsoft Teams Integration Video to Audio Rollover: Users can now seamlessly rollover from video to audio while searching for an interpreter. Routing Enhancements: Improved routing a...

  • Edited July 26, 2024 15:20
  • 1 follower
  • 0 comments
  • 1 vote

• WEB RELEASE VERSION: 6.8

  Notes on Pre-call PoliciesAn External Note can be added to fields which are part of a pre-call policy.  These notes can be used to provide instructions, context, or other information to the user (i...

  • March 14, 2024 19:26
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 6.7

  Additional Invoice ItemsEnjoy more customization within the Boostlingo Invoicing Module by adding line items to individual invoices. This feature allows positive or negative totals, and can be used...

  • Edited February 20, 2024 14:15
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 6.1

  Multifactor Authentication Users can increase the security on their profiles by configuring multifactor authentication (MFA). MFA will be supported on both the web application and mobile apps, prot...

  • June 16, 2023 18:04
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 6.0

  Screen SharingEnhance your collaboration with seamless screen-sharing capabilities built into every video conference. You can share presentations, visuals, or documents effortlessly with your inter...

  • March 28, 2023 16:27
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 5.3.0

  This minor release includes system enhancements for platform stability and maintenance which will improve user experience and lay some technical groundwork for future releases.   This release also ...

  • February 24, 2023 21:37
  • 1 follower
  • 0 comments
  • 0 votes

• WEB RELEASE VERSION: 5.2

  Platform Stability We are closing out the year strong with Boostlingo version 5.2!  This release focuses on platform stability and performance, including work to improve our proactive monitoring an...

  • Edited December 15, 2022 22:57
  • 1 follower
  • 0 comments
  • 0 votes