User

Quinn Bott

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Articles

Recent activity by Quinn Bott

  • Contacting Support

    There are a number of ways to reach out to the Boostlingo Support team: Support Request Submission Form  Email: support@boostlingo.com US Phone: (512) 593-5215 UK Phone: +44 (800) 058-4304 Status...

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  • Delivery Assurance Plan (DAP) Documentation

    In the event of service degradation, Boostlingo may enable temporary alternate services to facilitate calls. Please see the attached documents for an outline of our delivery assurance plan and a co...

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  • Video - Running Reports as a Requestor

    In this 2 minute video our Account Manager Jennifer walks through a quick overview of the view a requestor has when logged into their account. She also shows how they can export reports inlcuding p...

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  • BHub Pre-Scheduled Assignment Request Form

    Please CLICK HERE for the most recent version of this form. Thank you! 

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    • 1 vote

  • Interpreter Quality Assurance Incident Report Form

    Please CLICK HERE for the most up-to-date version of this form. Thank you! 

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    • 2 followers
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  • Viewing Member Device Information

    Device information can be important, especially when helping members troubleshoot issues. You can view device information in logs either at: Dashboard > Logs > Scheduled or On demand  Or in logs fo...

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  • Accepting an Invitation

    Invitations to the platform come through email. You will have 24 hours from when the Language Service Company you partner with sends your invitation to accept it. If it has been more than 24 hours ...

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  • Editing Appointment Form Policies and Adding Members

    Once you create a custom appointment form policy, there are many customization options to help you accommodate different account needs. You are able to: Make Edits to the form | Field Configuratio...

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  • Common reasons you cannot add a job to an invoice

    There are three common reasons that a job would not be added to an invoice even if all of the other requirements are met:    1. The job has already been invoiced A job cannot be invoiced more than ...

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  • Selecting your Audio & Video Devices on Web

    When accessing Boostlingo with a supported browser you are able to select which connected device you want to use for audio input, audio output, and video input. If no selection is made Boostlingo w...

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    • 2 votes