Austen Brockman

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• Update to the new Unified InterpretManager App for iOS (Interpreters)

  To transition to the new app, follow these steps: Delete the app Boostlingo for Interpreters from your device. Download the InterpretManager App from the App Store: InterpretManager on the App St...

  • Updated August 22, 2023 21:19
  • 3 followers
  • 0 comments
  • 1 vote

• Notification Settings (iOS)

  Notification settings are configured at the device-level by navigating to the Settings app. Scroll down until you see 'Boostlingo' from the settings menu. Once selected, tap Notifications. This wi...

  • Updated August 22, 2023 20:34
  • 3 followers
  • 0 comments
  • 1 vote

• Providing a signature on an appointment (iOS)

  For appointments that require a signature once completed, you are able to sign from the mobile app. Once the appointment has ended, navigate to the Completed Appointments section of the app, and ta...

  • Updated August 22, 2023 20:35
  • 1 follower
  • 0 comments
  • 0 votes

• Accepting an Incoming Call (iOS)

  Accepting the Call  When a call is received, the incoming call screen will appear. To answer the call, tap the Accept button at the bottom of the screen. The call will connect and show both partic...

  • Updated August 22, 2023 20:36
  • 2 followers
  • 0 comments
  • 2 votes

• Notification Settings (iOS)

  Notification settings are configured at the device-level by navigating to the Settings app. Scroll down until you see 'Boostlingo' from the settings menu. Once selected, tap Notifications. This wi...

  • Updated August 22, 2023 20:36
  • 1 follower
  • 0 comments
  • 0 votes

• Add an Additional Party to a call (iOS App)

  Note:this feature may not be available on some calls, as it is dependent on account settings determined by the Requestor's Administrator.  To add an additional party to an ongoing call, tap the ‘+’...

  • Updated August 22, 2023 20:37
  • 1 follower
  • 0 comments
  • 0 votes

• Update to the new Unified InterpretManager App for iOS (Requestors)

  Update your InterpretManager App to the latest version to access our new layout and features, including: Requestors can log in to request services on-demand or access scheduled appointments. Entir...

  • Updated August 22, 2023 21:13
  • 2 followers
  • 0 comments
  • 0 votes

• How to Place a Call to Boostlingo over IVR

  Dial your IVR number.* Enter your PIN # using the dial pad or by speaking it out loud.*  Speak the name of the language you would like to connect to.  Your call will connect to an interpret...

  • Updated July 28, 2023 17:07
  • 1 follower
  • 0 comments
  • 0 votes

• Zones

  Zones are a way to customize economic regions and are primarily used for organizations that have clients in different territories that require rates that are different from the system-level rates. ...

  • Updated August 17, 2023 15:33
  • 1 follower
  • 0 comments
  • 0 votes

• Configuring Multifactor Authentication in Boostlingo

  Configuring MFA as a requestor or interpreter 1. To configure MFA, navigate to My Profile > Authentication.   2. Select between the three types of Multifactor Authentication: Text Message, Email, o...

  • Updated June 15, 2023 17:56
  • 1 follower
  • 0 comments
  • 0 votes