Austen Brockman

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• Interpreter Availability (Interpreters)

    Updating Weekly availability  1. In your Boostlingo portal, navigate to Dashboard > Availability.  2. Click Edit Standard Availability.  3. In the pop-up, indicate dates and times that you are ...

  • Updated May 07, 2025 19:56
  • 5 followers
  • 0 comments
  • 3 votes

• Interpreter Availability (LSC Admins)

  The interpreter availability feature allows interpreters to keep an up-to-date copy of their availability in the Boostlingo platform. As an administrator, you are able to see scheduling conflicts w...

  • Updated May 07, 2025 18:59
  • 1 follower
  • 0 comments
  • -1 votes

• Compatibility and Limitations - Teams integration

  Interpreter Limitations:  Calls will not be routed to interpreters using mobile devices. Interpreters will not have the ability to use virtual backgrounds. Interpreters will not be able to see a“li...

  • Updated January 14, 2026 20:06
  • 1 follower
  • 0 comments
  • 0 votes

• Ending an Interpretation Session in Teams (InterpretManager)

  Once the interpretation session has ended, you must either end the call or remove the interpreter from the call.  To remove the interpreter, open the People panel, and click on the ellipsis icon ne...

  • Updated February 07, 2025 17:11
  • 3 followers
  • 0 comments
  • 2 votes

• Adding an Interpreter to a Scheduled Teams call (InterpretManager)

  Note: The InterpretManager Teams application is only available for Scheduled Calls, not impromptu calls. To add an interpreter to your Teams call, select the Language, Service type, and audio/video...

  • Updated February 07, 2025 15:39
  • 1 follower
  • 0 comments
  • 0 votes

• Signing into the InterpretManager app in Teams

  Note: The InterpretManager Teams application is only available for Scheduled Calls, not impromptu calls. To sign into InterpretManager from the Teams app, you can use two sign-in methods:  1. Enter...

  • Updated February 07, 2025 15:30
  • 1 follower
  • 0 comments
  • -1 votes

• Adding the InterpretManager App to your Teams call

  To add the InterpretManager app to your Teams call, click on the Apps icon.  Note: The Apps icon is only available in Scheduled Teams meetings.  Then type ' InterpretManager' into the search bar, ...

  • Updated February 07, 2025 15:27
  • 1 follower
  • 0 comments
  • 1 vote

• AI Transcriptions and Summaries User Guide

  What is AI Transcriptions and Summaries? Detailed Call Transcripts: Captures every word of your calls accurately. Call Summaries: Summarizes participants, purpose, key topics, decisions, and acti...

  • Updated January 28, 2026 21:39
  • 1 follower
  • 0 comments
  • 0 votes

• Pre-Authenticated Phone numbers (LSC Admin)

  For security purposes, PIN numbers are required by default when requestors place a call over the IVR system. However, if you consistently place calls from the same phone number, this number can be ...

  • Updated December 27, 2024 21:37
  • 1 follower
  • 0 comments
  • 0 votes

• Billing FAQs (For Customers)

  This document aims to address several frequently asked questions (FAQ’s) related to Billing and Payments for Boostlingo customers.  If you are an interpreter: please reach out to your LSC with any ...

  • Updated February 06, 2026 19:53
  • 1 follower
  • 0 comments
  • 0 votes