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Austen Brockman

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Articles

Recent activity by Austen Brockman

  • Configure Feature Access - Interpreters

    LSC Administrators can configure Global settings for interpreters to control access to features. These settings cannot be modified for individual interpreters. Please note that any change in featur...

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  • Configure Feature Access - Accounts

    LSC Administrators can configure Global settings for accounts to control access to features.  These settings can also be configured at the Account level, to customize the experience for every custo...

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  • Creating a custom Field & Field Types Explained

    Custom fields are fields created by admins that can be used across the Boostlingo platform in different policies. Here is a video walking through how to create a custom field as well as description...

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  • Creating an Appointment Form Policy

    Use Appointment Form Policies to customize the information that is asked for when creating an appointment. You can create multiple policies and assign them to different accounts.    Here is a quick...

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  • Forgot Password

    Password complexity rules When setting a new password, please keep these complexity rules in mind. Each password requires:  One lowercase character One uppercase character One number One specia...

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  • Restricting Interpreters and Requestors from Editing/Canceling Appointments

    As an LSC Admin, you have the ability to restrict Requestors and/or Interpreters from Canceling or Editing Scheduled Appointments within a specific time period. How to Restrict Users: Navigate to ...

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  • Announcements

    Announcements allow LSC Administrators to send Web or Push notifications to other roles in the system. Here is a quick video walking through creating an announcement with written instructions below...

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  • Invoice History

      You can view information about changes relevant to a particular invoice in the History tab of the invoice viewer:   Many pieces of information are stored in the invoice history: Invoice Status ...

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  • Appointment Activities Tab

    To view additional information around an appointment open the appointment viewer for the appointment and click on the activities tab.  Many pieces of information are stored in the appointment hist...

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  • Creating a Language Policy

    Use Language Policies to restrict access to languages you do not support. You can create multiple language policies to customize the offerings at the account level. Language policies can be further...

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