Austen Brockman
Articles
Recent activity by Austen Brockman
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Multi-Account Requestors
Requestors with a user account registered in more than one organization can swap between their active profiles for each organization. While viewing the On demand screen, tap the left/right arrows t...
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Meeting controls and in-call functionality
At the top right corner of the conference window following actions are available: - Minimizing the conference window - Opening and closing additional side panel with Participants list and...
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Rating a Call
Once a call has ended, the call rating card will appear at the bottom of the screen. You can give the client a standard rating and call quality rating by selecting a star amount from 1 (lowest) to ...
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Troubleshooting: Generate Mobile Logs
Mobile error logs can now be shared to Boostlingo Support directly from the Unified app. To send logs, tap the 3 horizontal lines at the top left of the app to enter the app menu then tap Settings....
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Notification Settings (Mobile)
Notification settings are configured at the device-level by navigating to the device settings, tap Apps & Notifications, then select the Interpret Manager app. Once selected, tap Notifications. No...
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Multi-Account Interpreters (Mobile App)
Interpreters registered with more than one language services company are called multi-account interpreters. These interpreters will see a unified calendar in their app, meaning that all of the int...
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- 2 votes
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Troubleshooting: Generate Mobile Logs
Mobile error logs can now be shared to Boostlingo Support directly from the Unified app. To send logs, tap the 3 horizontal lines at the top left of the app to enter the app menu then tap Settings....
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- 1 follower
- 0 comments
- 0 votes
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Custom Forms – Field Type ‘Key Value Pair’
This article pertains specifically to the Key-Value Pair field type. For more information about field types, click here. The Key-Value pair field type provides a secondary authentication method fo...
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iCal File in Notifications
Some email notifications related to appointments will now include an iCal file. This iCal file enables the invited parties to create or update an event directly on their digital calendar with a si...
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LSC Quick Start Guide
The first account registered as a Language Agency will be considered a root admin and have maximum administrative permissions: ability to invite requestor companies and interpreters, promote interp...
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