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Austen Brockman

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Articles

Recent activity by Austen Brockman

  • Rates Overview - Setting Up Daily, Cancellation and Priority Rates

    Please refer to the article Rates Overview - Setting Up Standard Rates, Rounding and Minimum for an introduction on setting up Rates in Boostlingo.Daily RateThe Daily Rate is an optional rate amoun...

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  • Rates Overview - Setting Up Special Rates, Delivery Types and Service Types

    Please refer to the article Rates Overview - Setting Up Standard Rates, Rounding and Minimum for an introduction on setting up Rates in Boostlingo. Special Rates Special Rates correspond with Sched...

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  • Rates Overview - Setting Up Standard Rates, Rate Overrides

    Getting Started Navigate to Configuration > Billing > Rates. Next, select either Account or Interpreter (to configure an Account charge or Interpreter payment rate).    You will first need to add ...

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  • Zoom (For Partners) - Configuring Zoom Policy

    To connect with an interpreter via a Zoom Virtual Meeting, you must first associate a requestor/client to a language pair and a service type. This is done  Once set, Boostlingo will generate a uniq...

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  • Zoom (For Partners) - Enabling Zoom Integration on the System level within the Boostlingo Platform

    Our step-by-step guide shows how to add an on-demand, audio interpreter to your next Zoom virtual meeting   Zoom for OPI integration with the Boostlingo platform offers a unique way for interpreter...

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  • Zoom (For Partners) - How to add an audio interpreter to a Zoom virtual meeting

    Important Note: It is not possible to switch a call session from the Boostlingo caller to Zoom or Vice/Versa. You cannot book a Zoom interpreter by calling in the Boostlingo Platform.    1. Once co...

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  • Zoom (For Partners) - How to Download the Contact List

    You can download the list of contacts for each language pair from the Boostlingo platform and import the CSV file into the email service of your choosing. After importing the contact list, you will...

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  • Zoom (For Partners) - How to import the contact list

    Once the contact CSV file has been downloaded, we suggest importing the contact list into the email service of your choice to provide better access when selecting an interpreter contact card for th...

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  • Zoom (For Partners) - Suggestions

    The following are suggestions to provide a more seamless experience with an interpreter while in a Zoom virtual meeting:   Waiting room disabled: After connecting to a Zoom virtual meeting, ensure ...

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  • Zoom (For Partners) - Call Logs

    Track calls after your meeting directly in the platform If needed, you can track the call associated with your Zoom virtual meeting directly within the Boostlingo platform. This can be helpful for ...

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