Accepting an Incoming Call (Android)

Austen Brockman
Austen Brockman
  • Updated

Accepting the Call 

When a call is received, the incoming call screen will appear. To answer the call, tap the Click To Answer orange button at the bottom of the screen.

mceclip0.png

The call will connect and show both participants (Requestor on the top, Interpreter on the bottom) as well as:

  • Call duration
  • Service type
  • Language Pair

mceclip1.png

Audio Settings

In a call, you can select the audio device you would like to use directly from the call screen (ie: the earpiece, phone speaker, or Bluetooth headset). To swap the audio device, tap the audio icon located to the right of the red End Call button. Additionally, you can mute yourself by tapping the mic button to the left of the End Call button. 

mceclip2.png

Adding a Third Party

You can add a third party participant to a call, also called dialing out, by clicking on the plus sign in the upper-right-hand corner of the screen. This will open a calling window. You can change the Country code by clicking on the Flag icon in the caller. 
Note: this feature may not be available on some calls, as it is dependent on account settings determined by the Requestor's Administrator. 

mceclip3.png  mceclip4.png

Sending a Text 

You can send a text to the Requestor by clicking on the chat bubble icon. To return to the call screen from the chat window, click the X in the upper-right-hand corner. 

mceclip6.png    mceclip7.png

Was this article helpful?

2 out of 2 found this helpful

Have more questions? Submit a request