Interpreter - Scheduled OPI/VRI Appointment in the Browser

Austen Brockman
Austen Brockman
  • Updated



Joining the call

  1. Login to your profile using Chrome or Firefox.
  2. Open the caller (if it is not present on the screen, click the phone icon near the top right) and click the Scheduled tab.
  3. click Join to be connected to the requestor.

Note: A scheduled appointment can be initiated up to 7 minutes prior to the scheduled start time.

Once you have joined as the interpreter...

If the requestor has not yet joined, the following message will appear. You will be connected as soon as they join the call.


If requestor has already joined, the call will connect automatically.

During the call

Add/remove participants

To view the list of participants, click the people icon within the call window- this will open a side panel showing all call participants. 

If instructed by the requestor, click the + in the caller window to add a new participant, either by dialing their phone number or copying a link to share by text or email.


Ending the call

To end the call, click Leave in the caller window.  Choose to either leave the meeting or end meeting for all.


Note: Once the requestor leaves, the meeting will be ended for all participants. 

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