Rate Hierarchy and FAQ

Austen Brockman
Austen Brockman
  • Updated

There are a large number of rate overrides and possible configurations within Boostlingo. Rate overrides can exist at multiple levels, but they follow a specific order. 

Overrides created on an invoice will always take the highest precedence. This is the rate hierarchy following invoices: 

  1. Invoice-level rate overrides. 
  2. Appointment-level rate overrides.
  3. Interpreter rate overrides.
  4. Zone rate overrides.
  5. Account-level rate overrides.
  6. System-level rate defaults.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request