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Brynn Reilly

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Activity overview

Latest activity by Brynn Reilly

  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 7.4

    Athena + IVR IntegrationOrganizations using Boostlingo IVR and Athena can now leverage an integrated experience.  Please contact your account manager to learn more! Requestor Emails in CSV ExportLS...

    • Brynn Reilly
    • Edited
    • 1 follower
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  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 7.2

    Requestor Admin Access to Call RecordingsRequestor Admins can now listen and download on-demand call recordings from the platform directly. Additionally, requestors can view pre-call and other deta...

    • Brynn Reilly
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 7.1.3

    Improved Speech Recognition Accuracy: IVR 'Speak your language' prompt We are excited to announce enhancements to the speech recognition accuracy for the IVR prompt to 'speak your language.'  This ...

    • Brynn Reilly
    • 1 follower
    • 0 comments
    • 0 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 7.1

    Addition to Microsoft Teams Integration Video to Audio Rollover: Users can now seamlessly rollover from video to audio while searching for an interpreter. Routing Enhancements: Improved routing a...

    • Brynn Reilly
    • Edited
    • 1 follower
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    • 1 vote
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 6.8

    Notes on Pre-call PoliciesAn External Note can be added to fields which are part of a pre-call policy.  These notes can be used to provide instructions, context, or other information to the user (i...

    • Brynn Reilly
    • 1 follower
    • 0 comments
    • 0 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 6.7

    Additional Invoice ItemsEnjoy more customization within the Boostlingo Invoicing Module by adding line items to individual invoices. This feature allows positive or negative totals, and can be used...

    • Brynn Reilly
    • Edited
    • 1 follower
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  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 6.1

    Multifactor Authentication Users can increase the security on their profiles by configuring multifactor authentication (MFA). MFA will be supported on both the web application and mobile apps, prot...

    • Brynn Reilly
    • 1 follower
    • 0 comments
    • 0 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 6.0

    Screen SharingEnhance your collaboration with seamless screen-sharing capabilities built into every video conference. You can share presentations, visuals, or documents effortlessly with your inter...

    • Brynn Reilly
    • 1 follower
    • 0 comments
    • 0 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 5.3.0

    This minor release includes system enhancements for platform stability and maintenance which will improve user experience and lay some technical groundwork for future releases.   This release also ...

    • Brynn Reilly
    • 1 follower
    • 0 comments
    • 0 votes
  • Brynn Reilly created a post,

    WEB RELEASE VERSION: 5.2

    Platform Stability We are closing out the year strong with Boostlingo version 5.2!  This release focuses on platform stability and performance, including work to improve our proactive monitoring an...

    • Brynn Reilly
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes